cC
cgee C
1 reviews | Active since Nov 2016
12 Sept 2023, 09:05
Vodacom disgusting service
The service from Vodacom is disgusting! You cannot cancel a contract with them, you cannot email them as you are told to contact them telephonically and when you do eventually get through they just do not process the cancellation and continue charging you. I have a job and now have to spend so much of my time trying to sort this out
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Sept 2023, 10:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 10:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
cC
cgee C's updateReviewer Update
12 Sept 2023, 10:05I was notified that Vodacom has rep**** but cannot find any message from them
cC
cgee C's update12 Sept 2023, 10:05
Reviewer Update
I was notified that Vodacom has rep**** but cannot find any message from them
cC
cgee C's updateReviewer Update
12 Sept 2023, 19:00I’m waiting!!!
cC
cgee C's update12 Sept 2023, 19:00
Reviewer Update
I’m waiting!!!