Vodacom disgusting service. !!

SHOCKING!! DISGUSTING!! APPALLING SERVICE VODACOM !!!!

Six week's ago I went into the Hillcrest branch and completed forms to port my number to Vodacom. One would think gaining business would be something Vodacom would value !!! But NO. I was told that I had to wait for the following month end and my number would be ported. I waited the six weeks and anxiously waited for the 1st September 2021. The 1st came and went and nothing. This morning (4/9/21) I called the Hillcrest Branch at 09:00, to receive a voice message that I had called after hours and should use the Whatspp Chanel. I sent a message and now almost 12 hours later I have had NO response. At around 10:00 I walked into the Branch to try amd establish why my number had not yet been ported. The salesman I had dealt with was not in. Shocked to the core the supervisor told me they COULD NOT HELP !!!! and I had to wait till Monday.

Does Vodacom have so much business they don’t need another client !!!!! I’m now seriously considering going across to Vodacom. Is this a Hillcrest Branch issue or a VODACOM ISSUE Will I get a response to this message !!!

Appalled !!!