Vodacom disgusting service
My sister requested a proof of purchase for the apple iPad mini that she got on contact and till this day we have not received it. unfortunately she has passed on and I need the proof of purchase to unlock my device.
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Vodacom's replyOfficial
18 Dec 2019, 14:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2019, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Jan 2020, 14:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your, query has now been resolved. Regards Consumer Website Team
Vodacom's reply09 Jan 2020, 14:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your, query has now been resolved. Regards Consumer Website Team