VODACOM DISGUSTING SERVICE

<p>I upgraded my contract on the 24th September. I was referred to the Retentions Department whom i phoned and they offered me a few extra services (1.2 gig data, 100 free Vodacom to Vodacom minutes, 200 sms's, 100 free anytime minutes) in order to retain me as a Customer. When my first account arrived in October, it was nothing to what they offered me. I have been battling to get this resolved since then. The Call Centre is absolutely pathetic. I eventually went into the Vodacom shop in Northgate and they told me only two out of the numerous calls were logged. At one stage i spent an hour on the phone with the Call Centre. I have emailed some Vodacom contacts and they phoned my and said they will listen to the recording etc and sort this out. I am still waiting and it is not January. I am sorry i every stuck with Vodacom. There are no other numbers besides the Call Centre to contact and no-one is willing to give you a number to escalate issues.</p>