1 reviews | Active since Jun 2015
Vodacom Disgusting Service
<p>laat year November, I cancelled one of my contracts and in January upgraded another contract. The consultants at vodacom f^%#cked up my accounts. Not cancelling the one contract and billing me double for my upgrade. I have been paying my monthly subscription in accordance to what it should be. Last month they told me I'm billed arrears so still had to pay for my cancelled contract, which I did. Now out of nowhere I'm R2000 behind in payment. Phoning vodacom , they tell me - I must go back to the store to find the person that made the mistake ??!!!!??? None the less I went 2 different stores to do each one. Vodacom management tells me that there is nothing they can and it's my responsibility to get it sorted. Are you f##%#ken joking? They messed up my account - but I must sort it out n that's that, they don't give a f;65 about their mess up but expect me to pay. To my lawyers I go. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I still haven't been contacted as promised..........
I still haven't been contacted as promised..........
Now you people suspend my account !!!! Without even calling me !!!!!!!!!!!!! I haven't even got a phone call about this post !!!!!!!!!!! ***** !!!!!
Now you people suspend my account !!!! Without even calling me !!!!!!!!!!!!! I haven't even got a phone call about this post !!!!!!!!!!! ***** !!!!!
