LB
Lindsay B
1 reviews | Active since Jun 2024
02 Feb 2025, 10:24
Vodacom Disgusting ISP Ever
Be informed of this disgusting service at Vodacom Fibre. We were with Vodacom for some time but what a disappointment. Last year 2024 we were incorrectly billed almost every month. Then last week without connectivity till yesterday. I must say they are nicely efficient and quick when it comes to debiting their bills!!!!!!! I found my peace as we canceled luckily we did not renew a contract with them. Read the fine print don't ever do a 2 year contract then you trapped in their filth of a business. Our cancelation date is within the next 30 days and I am relieved that we do jot have to deal with a Vodacom nightmare.
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Replies (2)
Vodacom's replyOfficial
02 Feb 2025, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s . Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2025, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s . Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Feb 2025, 16:16Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that you have requested for your Vodacom fibre service to be cancelled. Regards, Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2025, 16:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that you have requested for your Vodacom fibre service to be cancelled. Regards, Consumer Website Team
Best regards,