1 reviews | Active since Oct 2011
Vodacom - Disgusting ****** who won't let you go
I have been trying to cancel my 2 contracts with Vodacom for 3 weeks, starting 18 February 2021. To date, 10 March 2021, i have called the cancellations department every day to resolve this matter. Every time i speak to someone else who says they will cancel. Next person says they will escalate the matter, and get the previous person to call me back before end of the day. I am yet to receive a call back, my contracts are yet to be cancelled and i have yet to receive a written confirmation of any of this. And while all of this is going on, Vodacom is happily billing, and will in all likelihood stuff up my credit rating and take legal action should i forcefully stop the debit orders.
Fortunately consumers have rights and defenders in the public and private sector who love fights like these with corporate ***holes like Vodacom. Sorry for the operators involved, you will now be taking the heat for your corporate overlords.
This is pathetic and disgusting.
