VODACOM DISGUSTING CALL CENTRE SERVICE

I WOULD LIKE TO LAY A COMPLAINT ON THE APPAULLING SERVICE THAT I HAVE RECEIVED FROM VODACOM CALL CENTRE.<br> <br> THE CULPRITS NAME IS JABULANI MSIMANGO CANCELLATIONS DEPARTMENT.<br> <br> THE STORY.<br> <br> I PHONED WITH REGARDS TO MY ACCOUNT BEING BILLED INCORRECTLY AND WOULD LIKE IT TO RECTIFIED.<br> <br> I WAS TRANSFFERED TO ACCOUNTS DEPARTMENT TO UNDERSTAND WHAT WAS ACTUALLY THE PROBLEM WITH MY ACCOUNT BEING BILLED TWICE, I SPOKE TO A LADY NAMED TEBOGO.<br> <br> AFTER BEING PUT ON HOLD FOR ALMOST 45MIN JABU MSINMANGO FAILED TO ASSIST AND HUNG UP THE PHONE ON MY EAR.<br> <br> I AM VERY DISSAPOINTED WITH THE LEVEL OF SERVICE AND EMPLOYEES VODACOM HIRES TO ASSIST THEIR SO CALLED VALUED CUSTOMERS.<br> <br> RIGHT NOW MY PROBLEM HAS NOT BEEN SOLVED AND MY BILL IS STILL IN SHAMBLES.<br> <br> I WANT TO TREAT AS MY MONIES WORTH AND THE BUSINESS I BRING TO VODACOM.<br> <br> PLEASE LOOKM INTO THIS MATTER OR VODACOM SOONER OR LATER IF IT CONTINUES WITH THE CALIBRE OF CUSTOMER CARE CENTRE THERE WILL BE NO VODACOM ANYMORE IN FUTURE.<br> <br> DISRESPECTED CUSTOMER.<br>