GV
Graham V
1 reviews | Active since Oct 2019
06 Aug 2020, 13:46
Vodacom - disgusting
My wife recently passed away as a consequence of brain cancer. She had 11 months remaining on her Vodacom contact (phone was acquired without the contract). I was charged a R7110 premature contract cancellation cost by Vodacom for her contract. Simply disgusting, profiteering off a persons death. Simply immoral and shameful.
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Vodacom's replyOfficial
06 Aug 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team