1 reviews | Active since Apr 2018
VODACOM ----- DISGUSTING
Cancellation of contract requested telephonically 26th February 2018 via ********** - reference # received. Account debited.
2nd call for cancellation as well as a refund requested- reference # received. Account debited yet again.
Attempt to call for assistance today ********** 13:39- agent Neuko (disgusting agent to have engaged with!!!!!!!) put the call down on me. Redialled number - Jamina advises that she will transfer me to legal after hearing part of my issue - the only two options are 1) debt collecting agent or dial 2) if your cell phone account is in arrears.
Been an account holder with Vodacom for many years - my level of disgust with all the recent interactions can not be put into words!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team