VODACOM (DISGUSTING)

DISGUSTING!!!!!!! Had a contract which ended April 2020. Called in May after last debit came off to cancel as i did not wish to upgrade, agent confirmed contract was cancelled. A few months went buy with me knowing the contract has been cancelled and boom, just as I'm in the process of a property purchase i get an sms to pay R2200 on my account as it's in legal stage. Called in the query with confidence that they probably sms'd the incorrect number, to my surprise the account in question is mine! My dispute starts as i know my contract ended and i successfully cancelled. They now request a cancellation ref which i didn't have because that agent never sent it o me, i also question the fact that if they claim my account has been active why did they not debit as usual, and why didn't i get an sms or call in June to say i have missed 1 month payment, instead i get an sms a few months after my contract ended! I am now in a long dispute awaiting assistance and call recordings from May to prove that i called in to cancel. The worst part is that my credit score has been negatively affected by this outrageous claim made against me!!!!! Horrible service i will NEVER take another contract with vodacom ever again.