SD
Shiraz D
1 reviews | Active since May 2013
30 May 2022, 08:09
Vodacom DISGUST ME
It's over 3 week's and still not resolution from Vodacom. Which of course is no surprise. Clearly they don't care about their brand image being tarnish by not responding to a pregnant woman in her last trimester. Will continues post and inform my social circle regarding Vodacom's definition of customers service until this misleading contract dispute is resolved. It's definitely looks like customer don't matter at all to greedy profit making Vodacom.
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Vodacom's replyOfficial
30 May 2022, 10:25 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 May 2022, 10:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team