1 reviews | Active since Aug 2017
Vodacom Disgust
<p>Hi there, for the past 3 months Vodacom keeps on locking my data line. When I contact them about this you find stereotype consults, who appears to have no idea of how to resolve your problem. For the past 3 months Vodacom has escalated my account into arrears of R1200 instead of the R199 deal I'm I have signed up for. When I confront them about this, then they put the blame on me instead of tracing what has caused this. It spend hours on the line, being relayed from consultant to consultant none of them willing help. Instead I'm cut off and have to restart the whole process over again. Please help me to resolve this problem or cancel my contract with Vodacom because they DON'T CARE ABOUT PEOPLE. Thank you. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
