EG
Elizabeth G
1 reviews | Active since Apr 2021
19 Nov 2024, 11:38
Vodacom disgracefull service.
We have waited nearly 4 weeks for our internet to be installed via Vodacom. After holding on for hours "Your call will be escalated". Shocking. Have been with them for 30 years. Have paid them monthly. Shocking. TG Gilbertson ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Nov 2024, 12:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2024, 12:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
EG
Elizabeth G's updateReviewer Update
19 Nov 2024, 12:40Lets wait and see.
EG
Elizabeth G's update19 Nov 2024, 12:40
Reviewer Update
Lets wait and see.