vodacom disgraceful customer service

disgusted and horrified! I want to cancel my contract and go pay as you go - so I called the Cancellations nr etc. The guy was helping me while I heard someone else tell him they are already losing enough business as it is.... thereafter the guy insisted on giving me better deals to try and still bind me to a debit order. I told hom no thank you - I want to have a pay as you go. Because I can no longer afford a contract. And then he PUT THE PHONE DOWN as I was still politely saying no.????

2 years ago I went for my upgrade. I wanted the galaxy S8 - as it was not in store I agreed to wait for stock. Then they phoned me about 2 weeks later they phoned me told me they already changed it so S9 and the phone is ready. ???

My boyfriend upgraded Saturday wanting the galaxy S10. Sorry sir it has been discontinued??? Excuse me? Only option for samsung is A51 or S20. So I phoned my friend at MTN asking her? Nope they are taking fat chances and only selling their stock in store. These two occasions was Vredendal Vodacom

Thank you Vodacom for making the choice for me to leave you. I have only received countless horrific customer care. Many more stories to tell that makes my blood boil. You are a disgrace