Vodacom Disgrace

Dear Vodacom and Hello Peter users: I have never used the platform before but i feel i need to share my experience with Vodacom and Users as Vodacom never responds to my complaints.

long and short of it , no one at vodacom rectifies or responds to all my previous emails and phone calls... Vodacom keeps baring my account and employees treat me like a dog.

I mentioned time and time again due to lockdown I haven’t been able to work however I keep making payments towards my account.

In the month of June I paid R6400 and now further R1500

I’ve lodged multiple requests and complaints about this consist baring on my line despite all these payments. A aside from staff telling me they don’t care and some unwilling to help me I find this extremely disappointing from Vodacom.

I have had a premium account with Vodacom for 20 years and this is how I get treated. It is actually disgraceful.