eV
etienne V

1 reviews | Active since Aug 2018

10 Apr 2022, 11:24

Vodacom Disengenious

Previous problem still not sorted out Disengenious doing supposedly migration but I do NOT need it as my contract is coming to a END Why do I need ANOTHER 24 month contract that value is only worth R80 but now I have to pay R700 Very WRONG Feel goiing to the ombudsman to lay complaint

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2022, 11:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
eV
etienne V's update10 Apr 2022, 13:04
Reviewer Update
I will await the consultant and hopefully this time they will remove the Migration off my account