1 reviews | Active since Dec 2016
Vodacom Discriminates - Poor Judgment and Even Poorer Systems
<p>Worse and pathetic service by Vodacom in dealing my case.</p> <p>AI ********** 0 was dealth with Vodacom in an unprofessional and callous manner.</p> <p>Application for new cellular contract was declined on the basis of flimsy issues. Now Vodacom telling me that i cannot apply in next 60 days. </p> <p>Beware everyone as Vodacom might do this to you as well.</p> <p>Vodacom is discriminating.</p> <p>Vodacom doesnot know how to deal new cases. Very unprofessional and poor service.</p> <p>Representatives dont take up the case properly and let it get declines.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thats an auto generated reply... and is of no use to me as it is another sign of the fact that VODACOM do not take customers serious.
Thats an auto generated reply... and is of no use to me as it is another sign of the fact that VODACOM do not take customers serious.
No response from Vodacom so far.
This shows actually how slow VODACOM is....................
They dont really care about the customer......... VODACOM seems to have a policy of frustrating the customer.... and not helping .
No response from Vodacom so far.
This shows actually how slow VODACOM is....................
They dont really care about the customer......... VODACOM seems to have a policy of frustrating the customer.... and not helping .
The reported instance has been reviewed.
Please refer to our correspondence with detailed request.
Regards
Elroy
The reported instance has been reviewed.
Please refer to our correspondence with detailed request.
Regards
Elroy
what detailed request ???
what is that ? and isnt a reference # enough for Vodacom to trace the issue..
what detailed request ???
what is that ? and isnt a reference # enough for Vodacom to trace the issue..