Vodacom disconnected my rooter in April saying that I didn't pay for January and February then I sent them all my

Item: Vodacom
Rating: 1
Author: Nosipho S

Vodacom disconnected my rooter in April saying that I didn't pay for January and February then I sent them all my.proof of payment . Now he is still saying i owe them but they don't tell me which months and they said I need to make payment but my router was disconnected in April

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Vodacom's replyOfficial

18 Jul 2024, 08:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply18 Jul 2024, 08:27

Official