Vodacom disastrous, inefficient , *********

Vodacom is worse than Eskom, Denel, The state hospitals , Transnet .& Post office combined . I would not go back to Vodacom if they paid me to.. Vodacom is South Africa's national disaster. The reason being as follows; They break all their promises to cancel your contract at the end of its term. One cannot cancel a contract within any Vodacom store forcing a customer to phone in It is difficult to get through to the cancellation dial in number with calls going unanswered. They attempt to give you a verbal cancellation reference nr. over the phone, hoping that the customer will lose this reference nr. When one follows up with them why one's contract was not cancelled , they deceive a person and say they do not have any reference of the cancellation. Pure Vodacom lies and deceit and ****gery. When one requests the cancellation reference to be sent via SMS or email , they give every pathetic excuse why they can't do it. All the competitors SMS or email the. cancellation reference nr Their sales rep spam one with calls non stop , sometimes up to 6 times a day attempting shove new. product down one's throat. They record your conversations without telling you. They do not offer month to month contracts. They lie that you can cancel a contract after 3 months if you no longer want to continue with the contract. Their sales reps and staff are arrogant and unco-operative and like that they have cancelled the contract. They continue to debit one's bank account even after they supposedly cancelled the contract To get Vodacom to stop debiting a cancelled account is almost impossible and will take months if not years. They offer the worst data and airtime deals when compared to the competitors.