CM
Clarina M
1 reviews | Active since Sept 2020
01 Dec 2020, 12:49
Vodacom Disaster
Vodacom.upgraded my cell number few months ago with a different contract deal. The first an die second month it was different account that we agreed upon. They wont help me. My calls are recorded and i have email as proof as well. THIS IS A BREACH OF CONTRACT and want to cancel my contract totally!! They just ignore me. VODACOM... YOU ARE HEADING FOR DISASTER!! ONE OF THESE DAYS YOU WILL HAVE TO CLOSE YOUR DOORS TOO BECAUSE MOST OF YOUR CLIENTS ARE VERY, VERY UNHAPPY!
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Vodacom's replyOfficial
01 Dec 2020, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2020, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Clarina M's updateReviewer Update
03 Dec 2020, 16:20Vodacom haven't phoned me. I sent an email much higher in the company. Surprise! Surprise! Vodacom! You've asked for it!
CM
Clarina M's update03 Dec 2020, 16:20
Reviewer Update
Vodacom haven't phoned me. I sent an email much higher in the company. Surprise! Surprise! Vodacom! You've asked for it!