Vodacom disaster
<p>Decided to take out a contract with Vodacom. Moved from prepaid to contract. Only for Vodacom to delete my number. After countless phone calls and 5 visits to a Vodacom store, I have my number active again but, they cannot get my data and CLIP working. Dealing with the call centre is a nightmare. They drop the phone on you or the norm is, our systems are offline. I regret going back to Vodacom!! Please can someone help sort this mess out?????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting....
Still waiting....
Day 3, nothing has changed. The store couldn't care less and neither does the call centre. Thank you Vodacom. Shame on me for persisting with undeserved loyalty. I will share this on social Media.
Day 3, nothing has changed. The store couldn't care less and neither does the call centre. Thank you Vodacom. Shame on me for persisting with undeserved loyalty. I will share this on social Media.