Vodacom disapponts again

<p>After about 8 calls last month to Vodacom to request my monthly invoice which they can for some or</p> <p>other reason not e-mail to me on a mo thly basis in this day and age, a manager sent my last 4 months invoices to me at the end of last month. I have to claim back my cellphone from my employer, but when I opened the invoice the amount stated on it was R1.60. So I phoned Vodacom again this month, today for the 3rd time this month, firstly once again to send me my monthly invoice which I still don't receive. Even after explaing to the third call centre agent that it doesn't even help that they e-mail my invoice as nothing seems to be attached to their mails, my calls once again has to be escalated and someone will come back to me within 48 hours. I have never experienced such bad service and worse even in such a day and age of technology. Maybe Vodacom should start using the high fees we pay on a monthly basis to spend on their invoicing system which is clearly not working. </p>