Vodacom disappoints....yet AGAIN!!

Yet another disappointment in Vodacom... I have been a customer since 2004 and am due for an upgrade. I have been under debt review since 2017 and have upgrade on my 3 lines I have with Vodacom without any hesitation or problems. During June 2019 I went to a Vodashop to do an upgrade and was suddently declined due to me being under debt review. I also loaded a complaint on Hello Peter and my upgrade was approved. I am now due for an upgrade on another number of mine and I want to take a "sim only" deal THAT WILL COST ME LESS than what I am currently paying. I have been declined AGAIN due to me being under debt review. The deal will cost me less????Upgrade reference number: VODACOMONLIN-*** Vodacom's service to me as a loyal customer is deteriorating and they do not value their "long standing" customers!!