1 reviews | Active since Oct 2017
VODACOM disappoints yet again
For the past 4 days....I have been unable to make a telephone call; send a whatsapp; send an email; send and sms...or basically utilize my mobile device in ANY way...all because Vodacom does not bill on a Sunday...my debit SUCCESSFULLY ran on Monday, but my account was blocked...because THEY debited me a day late. I am now in the unfortunate position of having to beg for services which I have already paid for...sound fami****???...Did I mention that I use this device for work purposes? Dear Vodacom...clean up your act if you expect to hold onto your clients....I am furthermore disinclined to recommend you as a network of choice going forward...disappointing circumstances and complete lack of service from call centre staff.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
