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Yolanda P
1 reviews | Active since Jan 2011
26 Jan 2022, 13:26
Vodacom disappoints
Actually zero stars. I am a pensioner trying to do a cancelation for a router that expires Feb. '22. Jared Tremaine Stolls closes chat window! Telephone consultant says they will phone me back, but do not.
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Replies (2)
Vodacom's replyOfficial
26 Jan 2022, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Yolanda P's updateReviewer Update
26 Jan 2022, 14:10Thank you, that was very quick. We are satisfied.
YP
Yolanda P's update26 Jan 2022, 14:10
Reviewer Update
Thank you, that was very quick. We are satisfied.