Vodacom disappoints

I am so ****ing ****ed! I was so looking forward to purchasing the OnePlus 7T Pro on the Black Friday contract deal only to be told that there is no stock. I app**** online on Sunday 8 November 2020. The next day I get several call backs but the phone just drops from Vodacom side. I eventually decide to call them around 12 the afternoon to apply was told the my account was in "pre-legal" because I owed Vodacom about 40 odd cents. The consultant said she would escalate this and have them remove the status. I actually paid and closed my previous contract with Vodacom in August 2020 so I dont know how I still owe them anything. Every 4 hours for a day asking them for an update and nothing came of it. Tuesday morning I called legal again and they said that the status was removed and that I can apply for a contract. I called sales and they asked me to send them neccessary documents which I did. Wednesday (next day) I was told that I did not qualify because I still owed money. I do not understand how this is possible because I am sure that I do not owe them money and I am 100% sure I can afford a R400pm contract. I asked my wife to apply for the device as she has a contract with Vodacom and on Thursday (today) was told that there is no stock of the device. This is so unnaceptable and astonishing to hear as I have been using and supporting Vodacom for the past 20 years. The device is still listed on their website at this time which is basically false advertising. I am disappointed in this company.