1 reviews | Active since Dec 2014
<p>As a customer of Vodacom for more then 5 years in totally disappointed by the way Vodacom has dealt with me in recent events.</p> <p> </p> <p>I have two pending queries till today which non of Vodacom consultants can help me resolve my issue and then they keep you on the line for more then 25minutes and also the call center lady wants to have an attitude with me.</p> <p> </p> <p>Vodacom has double debited me and have not allocated the correct balances to my other contract, I once rated Vodacom as a top service provider but now I wonder what kind of services can they provide.</p> <p> </p> <p>When I asked the call center agent of I could speak to a manager she told me there was no manager around, shows what type of customer services is being provided by such a network that thinks they the best.</p> <p> </p> <p>Disappointment is not the word as I will be putting this in next week's newspaper to show the public what type of people that Vodacom hires and cannot resolve your issues.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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