MT
Marisa T
1 reviews | Active since Dec 2023
12 Dec 2023, 20:10
Vodacom disappointing
We moved house and booked someone to come and install our WiFi on the 1st December. It’s now the 12th and still no luck . Spending an hour a day on the phone and emails everyday. I’m at my wits end with their disgusting service . We already have an account they just need to connect
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Replies (2)
Vodacom's replyOfficial
13 Dec 2023, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2023, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MT
Marisa T's updateReviewer Update
13 Dec 2023, 17:20Still waiting for Vodacom to get back to us . No contact as they promised . I’m sure that an automated response to every one
MT
Marisa T's update13 Dec 2023, 17:20
Reviewer Update
Still waiting for Vodacom to get back to us . No contact as they promised . I’m sure that an automated response to every one