VODACOM - DISAPPOINT YET AGAIN!!!!!

<p>I have been fighting a battle with Vodacom since Wed 16/11/2016. I had recharged my account in oreder to purchase data only to find the airtime missing seconds after i recharged. After numerous phone calls to the contact centre and after speaking to 10 consultants , vodacom has still not come up with a solution to my problem. Everytime i called i had to explan the problem from scratch and was left with "your query is being escalated to ? dept" So 6 days later i am still no where near a solution but my query has been escalated to yet another dept!!!!!!!</p>