VODACOM: Disappearing DATA - ***** or Vodacom themselves?

Disappearing DATA - ***** or Vodacom themselves? 1: On 14 Nov 2023, we realised that my NEW (approx. 2 weeks old?) phone number "EATS" DATA. 1.1 So - 1st, I tried the TOBI self help menu, to get a summarised DATA usage: Which gave Facebook as 230.10mb (seems correct) and 933.10 MB DATA usage. "Secure :encrypted Login (for whatever that might be??) - with this, I DISAGREE. 1.2 I then tried to speak to a "trained" VODACOM Helpdesk Employee, who tried to persuade me, that it MUST be WhatsApp Calls, or some other software package. As this is a NEW-to-me number. I told her as described above, and that I need to speak to a Supervisor. This, also led to nothing. I realised that they are simply *********** and or do NOT UNDERSTAND. 1.3 I then instructed the shop to use the STOP / UNSUBSCRIBED code of *135*997#. - which was done. I recharged with another ONE GB of Data on the 18th, and by today, it is GONE. Still, the phone "EATS" data. 1.4 Again today, I received a SMS message that "You are subscribed to amazing Digital content services ......to unsubscribe, use *135*997# !!!! 1.5 On 15 November, I wrote a comprehensive email to ********, attaching some screenshots and reported the issue. - Up to now? NO reply or assistance from VODACOM.

2: This leads to me occurring more costs, and I get absolutely NO ASSITANCE from VODACOM. 2.1 I am taking all screenshots, and obviously this review, and will open a ***** charge tomorrow with Mayor Crimes. I am obviously going to get any and all Newspapers involved etc - The old routine, as that seems to be THE ONLY time VODACOM "willingly" and speedily addresses issues like this. Vodacom, you are most definitely laughing at me "****ing" against the mighty VODACOM, but I fully believe I am not the only one complaining about disappearing DATA.

3: Also fairly recently, when I reported (to various VODACOM "HELPDESK" Operators, the issue of receiving TEXT messages that DOES NOT STOP, icw "MOM&BABY" - A VODACOM marketing ****, After various steps I have taken, I am simply just NOT ABLE TO STOP it, and all steps taken led to nothing. At one point, I have been SUBSCRIBED WITHOUT permission given, and then VODACOM also does not assist to stop it.

4: All my numbers has been given to VARIOUS VODACOM "HELPDESK Operators" on VARIOUS times to STOP ALL marketing / or Subscription services, and YET!!! It does not stop.

5: I have also reported this same issue a couple of months ago, to other 3rd parties ("Official Overhead" boards) that is suppose to take the matter up, but they also drag feet.

6: We frequently receive "marketing" SMS messages, and when you click "Cancel", you are still subscribed. But, as one Vodacom HELPDESK Operator rep**** - "they see No as a YES - we know of it" The only question left is: WHY does VODACOM allow it? Is it because of the money they make out of absolutely BILLIONS of these sms -fees?? If they do NOT agree with it, why don't they make it easier for the consumer to BLOCK and report / blacklist such companies / ****s??

7: Any outside parties willing to assist with this issue? I believe I must be one of MILLIONS that are having the same issue with Vodacom.