FV
Fouche V
1 reviews | Active since Jul 2011
31 Jan 2021, 21:47
Vodacom Disappearing Airtime
Bought R100 airtime yesterday 30/01/2021 today just R64 left. R36 disappeared without one call made. I have data loaded for data apps. Where is my airtime gone too?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Feb 2021, 07:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2021, 07:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FV
Fouche V's updateReviewer Update
01 Feb 2021, 13:02The query was resolved by Lance in a very positive manner.
FV
Fouche V's update01 Feb 2021, 13:02
Reviewer Update
The query was resolved by Lance in a very positive manner.