vodacom disapointing service provider

so another ad on my previous compaint and review once again when payment was request without solutions regarding my problem i asked for the statements from month 1 till up until well this month 30 months mot 24 as per contract and Lungile Sakude promised me with a sarcastic tone that i will receive them with in 5 minutes

no email has been send and best of all when i asked whats my email she said just my name ********** which will never be possible so i knew i wouldnt get my statements i gave her my email adress anyways but with no hope

as i shifted over from cell c to vodacom there wont pass a day that i would regret that decision