KM
Kaashiefa M

1 reviews | Active since Jun 2016

25 Jun 2016, 22:02

Vodacom direct ****

<p>****med by vodacom direct and now paying for two residential wifi contracts where they called offering an upgrade for an approximately 2 month existing wifi contract that was going to be replaced. I started querying after I saw the debit order included both contracts and am now being ignored and sent from one customer person to the other with continued messages that my query is being looked at - yet this is now the 3rd debit order that includes both contracts. The consultant I spoke to telephonically yesterday from the Vodacom customer service shop at Somerset Mall told me that I was **** to.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2016, 05:13
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,