1 reviews | Active since May 2012
Vodacom Direct have the worst service
<p>I have been trying since 25 November to take out a contract for my mother. I have sent all the required documentation, but they keep saying they have not received it or that it is incomplete. I want a specific contract deal which will probably expire before this issue is resolved. I have tried the call center numerous times and although they keep saying they will get back to me they never do. I was also unable to resolve this at branch level because they are a different franchancise. Not a good model for Vodacom. Reference number ********** 7</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you Vodacom for not doing aniting. I have been **** to and and been taken for a ride. since i have posted this 1 person phoned me twice and still noting.
Thank you Vodacom for not doing aniting. I have been **** to and and been taken for a ride. since i have posted this 1 person phoned me twice and still noting.
Dear Vodacom Consumer Website Team,
So I app**** for a contract on the 25th of Nov. Your Hello Peter consultant has phoned me two times promising he will sort this out. Noting has happened to date and it is 17 Dec. Is all your people *********** or do you have one person that can actually get this mess resolved. I do not have to tell you the sad story behind this number. But all I will say is that thanks to you an elderly person is struggling. Nice job Vodacom nice job!!! You have my number so please get a manager to phone me and get this mess resolved.
H
PS. I don’t want you to get confused “nice job” is sarcastic.
Dear Vodacom Consumer Website Team,
So I app**** for a contract on the 25th of Nov. Your Hello Peter consultant has phoned me two times promising he will sort this out. Noting has happened to date and it is 17 Dec. Is all your people *********** or do you have one person that can actually get this mess resolved. I do not have to tell you the sad story behind this number. But all I will say is that thanks to you an elderly person is struggling. Nice job Vodacom nice job!!! You have my number so please get a manager to phone me and get this mess resolved.
H
PS. I don’t want you to get confused “nice job” is sarcastic.