Vodacom Direct

Had a call from Vodacom Direct and as they painted the wonderful picture that they are here to save me money. By informing me I am paying to much on one of my contracts and I should "upgrade" to a normal data plan, which is much cheaper. Obviously going for it, I was shocked to see that my bill at the end of the month is much higher than usual. The next week, I went to my local Vodacom Store in Robertson (5 star) and luckily they were able to tell me why: Vodacom Direct is correct in saying that there is a cheaper option, but what they, by pre-meditation, do not tell you is that there is a R150 admin fee applicable. Which I had no say over, because I was being kept in the dark.

I don't mind paying for services, but not telling me and just talking my money is unacceptable!!!

I will not take another Vodacom call again.