RK
R K
1 reviews | Active since Jan 2018
07 Mar 2024, 08:09
VODACOM DIFFICULT TO CANCEL CONTRACT
I just want to cancel my contract, but every time I phone there is a different reason why it can not be cancelled. My contact period ends tomorrow, 7 March 2024. I have called on 1 February, I called on 1 March and I called again today, 7 March - and every time there is a different reason why it can not be cancelled. JUST CANCEL THIS CONTRACT!!!!
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Replies (2)
Vodacom's replyOfficial
07 Mar 2024, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Mar 2024, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RK
R K's updateReviewer Update
09 Apr 2024, 19:38And i STILL got a invoice - AGAIN!!!!!!!! WHAT MUST I DO TO STOP THIS???????
RK
R K's update09 Apr 2024, 19:38
Reviewer Update
And i STILL got a invoice - AGAIN!!!!!!!! WHAT MUST I DO TO STOP THIS???????