1 reviews | Active since Sept 2017
Vodacom die K#Kste opvangs ooit !
The worst signal ever. I am in the CBD area and it is impossible to talk on the phone. No reception at all. I own a guesthouse in Polokwane and my bookings is 95% bussiness travelers. The immage they get from vodacom at my site is the absolute wors you can get. Should you want to make a call you then have to go outside and "search" for a signal in the garden ! I spoke to Vodacom on previous occasions. Vodacom phoned me on four occasions and promissed to send a technician to investigate and to make a suggestion. They never pitched-up at all. I ported to Vodacom many years ago (i wish i did not) and if i add all the monthly payments, then i could have bought a small property ! i suppose they bought one i should be a valluable client i think and including my visitors too ? Vodacom will do nothing if it doesn't increase profit. They will not maintain equipment,expand tower capacity or retain a client witch is somehow rediculous ! I came to a point where a sattelite phone looks like a better option, taking in to account the amount of calls i missed, calls i could not answer and dropped calls. in my business calls are bookings and bookings = Money... Now it is time to use social media. I made sticker for my vehicle " Vodacom die k$kste opvangs denkbaar" see how social media will go viral on this one !!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is S4-3X023-3Z0S3.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is S4-3X023-3Z0S3.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
I still do not have reception and i am 5 blocks away from Vodacom Limpopo regional office !
I were contacted by Vodacom to upgrade as the consultant said "you are a good client to Vodacom for a long time" i had to refuse the upgrade offer and rather migrate to MTM as they do have a strong signal in my area. The problem is my clients too can not phone duo to bad reception.
So i have to accept that vodacom will not do anything about the signal nor do they care about their loyal customers as well.
Feedback would help though.
Arthur Mc Dermott
I still do not have reception and i am 5 blocks away from Vodacom Limpopo regional office !
I were contacted by Vodacom to upgrade as the consultant said "you are a good client to Vodacom for a long time" i had to refuse the upgrade offer and rather migrate to MTM as they do have a strong signal in my area. The problem is my clients too can not phone duo to bad reception.
So i have to accept that vodacom will not do anything about the signal nor do they care about their loyal customers as well.
Feedback would help though.
Arthur Mc Dermott
