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joao R
1 reviews | Active since Nov 2020
09 Apr 2021, 12:47
Vodacom did not cancel contract after request to do so
Found it very difficult to get through to an agent on 082135. Finally managed to do so and cancelled my contract in Feb 21. We are now in April and contract is still not cancelled!
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Vodacom's replyOfficial
09 Apr 2021, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team