SN
Samkelo N
1 reviews | Active since Aug 2024
30 Aug 2024, 14:11
Vodacom did me wrong shem
I used to work for Vodacom I Ricad my number with my details before the made my number a corporate number so I started studying and stopped working for Vodacom now they changed my number from corporate number to prepaid but now I am instructed to go Rica again. And Vodacom store is far and I use the number for school right now I can't even access my school work because I can't get sms or calls they say my services are suspended.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
01 Sept 2024, 18:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2024, 18:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Sept 2024, 10:27Dear Samkelo
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly note that we're unable to reach you on the cell number provided. However, It takes only 10 minutes to Self-RICA a prepaid SIM card on the new Vodapay app. To get started, open the app and scroll to the My Vodacom tile. Then:
> Select My Account
> Tap on RICA a Friend
Remember, you will need to keep your ID or passport handy and as well as your Vodacom SIM card.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly note that we're unable to reach you on the cell number provided. However, It takes only 10 minutes to Self-RICA a prepaid SIM card on the new Vodapay app. To get started, open the app and scroll to the My Vodacom tile. Then:
> Select My Account
> Tap on RICA a Friend
Remember, you will need to keep your ID or passport handy and as well as your Vodacom SIM card.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2024, 10:27
Official
Dear Samkelo
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly note that we're unable to reach you on the cell number provided. However, It takes only 10 minutes to Self-RICA a prepaid SIM card on the new Vodapay app. To get started, open the app and scroll to the My Vodacom tile. Then:
> Select My Account
> Tap on RICA a Friend
Remember, you will need to keep your ID or passport handy and as well as your Vodacom SIM card.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly note that we're unable to reach you on the cell number provided. However, It takes only 10 minutes to Self-RICA a prepaid SIM card on the new Vodapay app. To get started, open the app and scroll to the My Vodacom tile. Then:
> Select My Account
> Tap on RICA a Friend
Remember, you will need to keep your ID or passport handy and as well as your Vodacom SIM card.
Regards
Vodacom Consumer Website Team
Best regards,