Vodacom did it again! Y'all are a ****!

Good day Vodacom

I am really out of words with frustration. I received a call from some law firm last night, informing me that Vodacom has handed me over to them because of an outstanding 200 and something Rands.

What's that money for? Last time I was on the call with one of your agents, I told them that I do not want to extend the contract. I was convinced that I should take a R52 contract and refused. Then your retentions guy said that I'll have to top up my sim every month so that it does not be disconnected.

I did exactly that and now I am being handed over to legal, for what though? I didn't take any contracts with you guys why do y'all have to still debit my account?

Can someone please call me and explain this to me??