VD
Vivian D

1 reviews | Active since Jul 2011

07 Dec 2016, 12:06

Vodacom did it again

<p>Vodacom did changes to their network over the weekend now my mail don't work and trying to explain to the help desk is a useless task. They keep going in a circle and reaching no solution. Earlier in the year I had the same problem and it took them a month to resolve the issue.</p> <p>I wish their was a place where one can complain about the service and who has the power to force them to give that service.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 14:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,