Vodacom did it again

<p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">I upgraded both my phones last year using online. From December the following errors occurred</span></p> <p class="m_- ********** ********** 27563MsoListParagraph" style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><u></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">-<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><u></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">R150 admin fee charged on ********** 316. Upgraded not charged when upgrading through Vodacom online.<u></u></span></p> <p class="m_- ********** ********** 27563MsoListParagraph" style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><u></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">-<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><u></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">I was billed an extra R30 on the ********** 557 for data on my tablet which I got as part of the deal ( ********** 386). On my bill so far I see that the R30 is there again as well as the amounts billed to me on 2 March. I was billed the R30 extra from 2 December. According to this a correction of R120 must be made.<u></u></span></p> <p class="m_- ********** ********** 27563MsoListParagraph" style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p class="m_- ********** ********** 27563MsoListParagraph" style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">I started to phone Vodacom beginning of Feb. I started at the online department was transferred all over and ended up by them again. These people does not want to help you. Even replying on hallo peter they say they will phone but they don't. I was asked to email their vadmin email but till this day I am getting excuses that they can't get throuhg blabla bla.</span></p> <p class="m_- ********** ********** 27563MsoListParagraph" style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;"><u></u> <u></u></span></p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">Vodacom stole till today R270 from me. I feel helpless. I can scream and shout as much as I want I can be patient as much as I want but nothing is happening.</span></p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">Its a month now. I am so unhappy so frustrated with this poor services. They lie to you as a customer as I am paying for stuff I was mot supposed too.</span></p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">Shame on you Vodacom</span></p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;">Pathetic service !!!!</span></p> <p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: #1***7d;"><u></u> </span></p>