Vodacom - Diamond Pavilion mall Kimberely

We app**** for a internet at the vodacom shop diamond pavilion mall in Kimberely. What pathetic service. Our application was made on the 6th of October the application was approved.

I had to make a follow up call on the 20th of October 2 weeks later. The agent called and confmed when was the application made I informed him it was the 6th, sounded like he could not located my application he assured me he would return my call. My call was not returned.

Needless to say this is poor service which has led me to inform the community through this review. The agent was not helpful at all no customer service ethic.