LM
Lusanda M
1 reviews | Active since Dec 2022
10 Jun 2024, 14:21
VODACOM *****
Vodacom is getting me to be harassed by a company called VVM Debt Collection about a R71K that I apparently owe. This is coming from the same *****ulent account I was being debited for that I came to comment about here in 2022. They want to blacklist me while I don't owe them a cent. The people that contacted me after the review did nothing, their ***** department does nothing but pass down information of innocent citizens to be blacklisted after a victim of ***** has done their due diligence. DO BETTER VODACOM.
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Replies (1)Vodacom's replyOfficial
11 Jun 2024, 07:38 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2024, 07:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
