Vodacom - Devious & *********

In November I was called telephonically and offered a "special deal" for an additional cellphone number (line) at R69.00 per month with 1GIG data and 150minutes voice calls. Not really needing data I took the deal because of the voice calls. I sent through the paper work, the sim was delivered via courier. I did not activate the sim (even now its still sealed) because it was not required immediately. On that particular day I was debited for connection of the sim. A few days later, when i looked at my profile (I have 5 other contracts) this "new number" ***) only had 1 GIG data @R69.00. I then called Vodacom and i was put to a 3 way call by Felicia who then confirmed that the 150 minutes will be added to this new line. Up until now, after numerous emails there is no response from Vodacom.

I requested that they cancel my contract with immediate effect if they are not going to add on the minutes. All I am asking is that the data be taken out and add on the minutes even if the minutes offered is reduced.

I am a very long standing client of Vodacom since 1995 or 1996 with a very credible record. Vodacom must not be devious and misleading during their telemarketing. This modus operandi is tantamount to ***** and deceit. Customers and potential customers please be aware. I would Vodacom to make their recording available to see their honesty.

Regards Arvin Hooseria ***