MvdV
Morne van der Vyver
1 reviews | Active since Nov 2014
01 Apr 2021, 15:46
Vodacom Device Insurance no communication
I have sent in my Cancellation for my device insurance on 2 March 2021, no one came back to me regarding the cancellation.
I was also on the phone in the queue for an hour to talk to someone but no one picks up. How can such a big company be so useless??
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Vodacom's replyOfficial
02 Apr 2021, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2021, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team