Vodacom Device Insurance Claim Poor Service

Item: Vodacom
Rating: 1
Author: katlego S

I lost my device in April and have since been given the run around from vodacom's consultants and when I use the self help *** number I get put on hold for over 30 minutes. I regret buying a contract with vodacom and I am currently paying for a device that I do not have.

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Replies (1)

Vodacom's replyOfficial

01 Jul 2021, 06:36

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Jul 2021, 06:36

Official