Vodacom destroys people's lives

I took a wifi contract with Vodacom at the end of January/ beginning of February 2025. I agreed with Vodacom that the debit order will go through within 48 hours. This did not happen. Instead the debit order went through on the 9th of March and I reversed it. I contacted Vodacom. Two consultants from Vodacom phoned me days later and an agreement was made to debit the amount on the 17th of March. I was even informed that no charges/ penalties will be made on this account. Today I was shocked that my name has been blacklisted on credit beureu. This is shocking and unacceptable that Vodacom makes a mistake and I become blacklisted.