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GP
Glenn P

1 reviews | Active since Feb 2018

08 Feb 2018, 20:56

Vodacom desperate For Cash

Nice one Vodacom, took you 10 years to list me on TransUnion - you must be very hard up for cash to be looking at accounts 10 years old - but you better have alll your ducks in a row, as bogus listings will come with lawyers fees.

0
Replies (7)
GP
Glenn P's update08 Feb 2018, 21:13
Reviewer Update
Ever herd of the Prescription Act,
Vodacom
Vodacom's reply09 Feb 2018, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

GP
Glenn P's update09 Feb 2018, 09:17
Reviewer Update
ya right!! still waiting for your ***** department to get back to me.
Vodacom
Vodacom's reply09 Feb 2018, 11:28
Official

Good Day

Kindly note that your query has been escalated to our Legal Department for further assistance.

Regards

Dc

GP
Glenn P's update27 Feb 2018, 12:14
Reviewer Update
So I wait and wait and wait - nothing happens, 3 weeks and no feedback from Dominic Chinnian, I "Follow your procedure” trying in Vain to get to the legal department, and all I get is the collections department refusal to help, all I get is “that Reference means nothing to me, Please tell me the reason you calling.” I noticed the “admission” of account in Arrears by only accepting the prompt given to me.
GP
Glenn P's update02 Mar 2018, 19:32
Reviewer Update
Still nothing??
GP
Glenn P's update02 Mar 2018, 19:37
Reviewer Update
http://www.creditombud.org.za/